In-person courses
- Cancel 7 or more days before the course starts: full refund.
- Cancel 3 to 6 days before: 50% refund, or a free transfer to a later date.
- Cancel less than 3 days before, or no-show: no refund; one transfer to a later date is allowed.
Online courses
A refund can be requested within 7 days of purchase, provided no more than 20% of the course content has been viewed.
Courses cancelled by the institute
If the institute cancels a course, you receive a full refund or a transfer, as you prefer.
Organisations
The cancellation terms in the accepted quotation apply.
How refunds are paid
- Refunds go back to the original payment method within 14 working days, with a tax credit note linked to the original invoice.
- To request a refund: info@salamtec.sa or WhatsApp +966 53 772 9150.